TTPRADARAn expired or replaced passport does not cancel your Global Entry membership. It does stop your benefits from working until you add the new document to your Trusted Traveler Programs (TTP) account. Nothing does that for you.
Membership and passport are separate clocks
According to press reporting that quotes CBP's TTP guidance, membership "is not dependent on the passport expiration date" and "will remain valid and active, even if the passport expires." Your membership term and your passport's validity run independently.
Active does not mean usable. The same reporting says benefits at airports and land crossings are unavailable until the new passport is entered in your TTP account. So the membership exists, but the perks are paused.
Why the update is manual
Passports are issued by one federal agency and TTP enrollment is handled by another. Because of that, a new passport does not update your profile automatically. CBP needs you to supply the details.
If you renewed your passport and never touched your TTP account, this is the gap you are in. It is easy to close.
How to upload the new document
You have three routes: the TTP website, the TTP mobile app, or a request through help.cbp.gov. The steps below cover the website.
- Type ttp.cbp.dhs.gov into your browser yourself and sign in with your Login.gov credentials.
- Choose the option labeled "Update Documents (e.g., passport, driver's license)."
- Edit the passport number, issue date and expiry date to match the new passport.
- Check that the account shows the new details.
One limit worth knowing: only some passport, permanent resident card or driver's license fields can be edited. If a field you need to change is locked, contact CBP through help.cbp.gov.
If the request arrives by email
Do not click the link. The reporting advises logging in to your account directly instead of using a link in an unsolicited email, and notes that scam sites mimic official portals without using genuine.gov domains.
The safer check costs you thirty seconds. Go to the TTP site by typing the address, log in, and see whether your account is asking for an update. If it is, handle it there. If it is not, do not act on the email, and treat it with suspicion.
What we could not confirm
This article covers the passport case, because that is what the available reporting supports. We could not verify the rules for visas, I-94 records and permanent resident cards, so we are not going to guess at them. If you are a lawful permanent resident or a non-citizen with a visa-based profile, use your TTP account or help.cbp.gov to ask CBP what it needs.
We also could not confirm how TSA PreCheck behaves while an update is pending, what to carry when crossing in the meantime, or what happens if you ignore the request. The only consequence we can support is the one above: your benefits do not work until the update is made.
For wider questions about the program, the TTPRadar FAQ and the guide library are the next stop. TTPRadar is an independent service and is not affiliated with CBP or any government agency.