TTPRADARDouglas SENTRI Interview
The Douglas Enrollment Center is in the CBP commercial facility at 1st Street and Pan American Avenue in Douglas, Arizona, across the border from Agua Prieta, Sonora. CBP interviews SENTRI, Global Entry and FAST applicants here. This page is about SENTRI interview appointments at the center, not SENTRI lane waits for crossing. It shows the live wait for the next interview date, recent availability, and lets you set an alert for an earlier opening.
Next interview here Today Checked
There are interview slots open here within the week, so you may be able to book a date directly on the Trusted Traveler Programs site right now without waiting for a cancellation.
Douglas availability history
What CBP was publishing for SENTRI interviews here on each day we checked. Today’s figure is at the top of the page; this shows how often earlier dates have actually been open.
In the last 57 days we checked, Douglas Enrollment Center had an interview date within a week on 25 of them, and a bookable window further out on 32 more. On those days the typical wait to the next interview was 1 week, and at its longest 3 weeks.
- Days checked
- 57 (21 Aug to 16 Oct)
- Interview within a week
- 25 of 57 days
- Any bookable date
- 57 of 57 days
- Typical wait when bookable
- 1 week
- Shortest / longest
- Same day / 3 weeks
Source: TTPRadar’s daily check of CBP’s public appointment scheduler. A day counts as bookable when at least three interview slots were open in the next six months.
Finding the Douglas center
CBP says not to use GPS here, because it may send you into Mexico. Follow CBP's route instead: from Pan American Avenue, turn left on 3rd Street, right on H Avenue, then right on 1st Street. The gated commercial facility is on the left just after the intersection of 1st Street and Customs Avenue.
Approach the security guard at the entry gate. Inside, report to Office #1304, next to the Commercial Processing Office.
Hours and appointments
CBP lists hours of Wednesday through Saturday, 9am to 5pm Arizona time, closed on federal holidays. CBP's Douglas listing also says walk-ins are available during business hours. That can change, so call ahead before relying on it.
All interviews are in person. If you cannot make your appointment, CBP asks you to call or log in to your TTP account and reschedule, which frees the slot for someone else.
Because the center is open Wednesday to Saturday, you will not find Monday or Tuesday interview slots here.
What to bring and nearby options
CBP's Douglas listing does not publish its own document list. Bring the originals of everything you listed on your application, such as your passport or other entry document, birth certificate and driver's license, plus court disposition papers for any arrest and, if you are adding a vehicle, its registration and insurance, which other SENTRI centers list.
You can interview at any enrollment center that offers SENTRI. Tucson, Nogales and Phoenix are shown below with their live waits.
Do not give up the slot you have while you look. Rescheduling from your TTP account moves you into the sooner date in one step.
The enrollment center
Douglas Enrollment Center
- Address
- 1 Pan American Aveue (Cargo Facility)
Douglas, AZ 85607 - Phone
- (520) 364-8486 ext. 327, (520) 364-8486 ext. 327
- Programs
- Global Entry, SENTRI, U.S. / Mexico FAST
Directions from CBP
Starting on November 06, 2023, The Douglas Global Enrollment Center new hours of operation will be Wednesday through Saturday from 9am to 5pm (ARIZONA/MST). Closed on Federal Holidays. WALKINS AVAILABLE during business hours. Enter the CBP Commercial Facility located on 1st and Pan American Avenue. Approach the Security Guard at the entry gate. DO NOT USE GPS. GPS may direct you into Mexico. Please view the attached map with correct route to the Douglas Enrollment Center. From Pan American Avenue turn left on 3rd Street. Turn right on H Avenue. Turn right on 1st Street. The gated Commercial Facility will be on the left immediately following the intersection of 1st Street and Customs Avenue.
CBP’s notes for this center
Report to Office #1304, located adjacent of the Commercial Processing Office. All Interviews are conducted in person. If you are not going to make it for your appointment. Please call or log into your account to reschedule.
Quoted from CBP’s public Trusted Traveler Programs scheduler, as published on 16 Oct 2026. CBP updates these without notice, so confirm details in your TTP account before you travel. TTPRadar is not affiliated with CBP.
Nearby SENTRI centers
You can interview at any SENTRI enrollment center, not just the closest. If you can travel, these are the alternatives and what each is showing today.
How it works
Choose your centers
Pick up to 3 enrollment centers you can get to.
Add your phone & pay once
Enter your number and pay a one-time fee. No account, no app, no email.
Get a text
We text you the moment an earlier slot opens, so you can book it on the official TTP website.
Douglas SENTRI interview questions
How long is the SENTRI interview wait in Douglas?
There are interviews open today. That is what Douglas Enrollment Center was publishing on 16 Oct 2026. Cancellations can open something sooner at any time.
How often do Douglas SENTRI interview slots open?
In the last 57 days we checked, Douglas Enrollment Center had an interview date within a week on 25 of them, and a bookable window further out on 32 more. On those days the typical wait to the next interview was 1 week, and at its longest 3 weeks. Openings between those dates come from cancellations and reschedules, which is what alerts are for.
Where is the Douglas SENTRI enrollment center?
Douglas Enrollment Center, 1 Pan American Avenue (Cargo Facility), Douglas, AZ 85607.
Can I walk in at the Douglas Enrollment Center?
CBP's listing for Douglas says walk-ins are available during business hours, Wednesday through Saturday, 9am to 5pm Arizona time. Policies change, so call the center first.
Why shouldn't I use GPS to get to the Douglas center?
CBP says GPS may direct you into Mexico. Use CBP's route via 3rd Street, H Avenue and 1st Street to the gated commercial facility.
Is this the Douglas SENTRI lane wait?
No. Lane waits measure how long the line is to cross the border in a SENTRI lane. This page tracks something else: how soon you can get a SENTRI interview appointment at the Douglas Enrollment Center, the in-person step you complete before you can use those lanes.
How do I get an earlier SENTRI interview in Douglas?
By being there in the minutes after a slot is released, which is why checking by hand a few times a day rarely catches one. Watch more than one center if you can travel, and keep your TTP login to hand so you can confirm the moment you see a date.
Does TTPRadar book the interview for me?
No. We are independent of CBP and cannot book, hold or reserve an appointment. We tell you the moment an earlier Douglas interview appears, and you book it yourself on the official Trusted Traveler Programs website.
Is there a free way to watch Douglas?
Yes. Free browser alerts watch one center while you keep the page open and play a sound when an interview that suits you appears. Text alerts cost $24.99 once for 30 days, cover up to three centers and reach you wherever you are. There is no subscription and no account to create.
Get a text when an earlier Douglas slot opens
We watch Douglas Enrollment Center and up to two other centers around the clock and text you the moment an earlier SENTRI interview appears. One payment, no subscription. Or watch it free in your browser.