TTPRADARRescheduling Global Entry in 2026: Step-by-Step + How to Find an Earlier Date
To reschedule a Global Entry interview, sign in at ttp.dhs.gov, open Scheduled Appointments and click Reschedule. It's free, you can do it as often as you need, your current slot stays booked until you confirm a new one, and you can switch to a different enrollment center. Maybe your date is further out than you want, or a conflict came up. The mechanical process takes about 3 minutes inside the TTP scheduler. The strategy, making sure you don't end up with a worse date than you started with, takes a little more thought. Here's both.
In this article
Step-by-step: how to reschedule in TTP
Step 1: Sign in to TTP
Go to ttp.dhs.gov and sign in with your Login.gov account. If you've forgotten which email you used, check the inbox where your conditional approval email landed: that's the one tied to your account.
Step 2: Open your scheduled interview
From the dashboard, click Scheduled Appointments. You should see your current Global Entry interview with the date, time, and enrollment center.
If you don't see anything: check whether you're past your interview date already. Missed interviews disappear from this view and require a different recovery path.
Step 3: Click "Reschedule"
Next to your appointment, you'll see a Reschedule button. Click it.
This opens the same scheduler you used to book originally. Important: clicking Reschedule does not cancel your existing appointment. It holds your current slot until you confirm a new one. If you back out without confirming, your original appointment stays exactly as it was.
Step 4: Pick a new date
The scheduler shows you available appointments at your selected center. Browse forward and back through dates using the calendar.
If your goal is earlier, this is where most people give up: the dates the system shows you may be no better than your current one. Don't reschedule into a worse date. Just close the page; your original appointment is still safe.
Step 5: Confirm
Once you select a date and time, click Confirm. You'll get an email with the new appointment details. Your old slot returns to the pool, where someone else can book it.
That's the official process.
The trap most people fall into when rescheduling
When you click "reschedule" in TTP, you only see the appointments that happen to be open in that moment. Openings come and go through the day as other people cancel or reschedule, so a single look is just a snapshot.
Most people reschedule once, take whatever's offered, and end up with a worse date than they started with.
Rules and deadlines you need to know
A few things CBP doesn't put on a single page:
- You can reschedule as many times as you want. There's no limit.
- You can reschedule up to the day of your interview, but practically, you should give yourself 24+ hours of buffer.
- No-show penalty: If you simply don't show up without rescheduling, you risk having your conditional approval revoked and may need to reapply.
- Cancellation vs reschedule: Canceling outright leaves you with no appointment at all and a fresh booking from scratch. Always reschedule rather than cancel unless you intend to withdraw your application.
- The 365-day clock still runs. You have 365 days from conditional approval to complete the interview, and rescheduling does not reset it. Keep any new date inside that window.
Can you reschedule to a different center?
Yes. The Reschedule flow lets you pick any U.S. enrollment center, not just the one you originally chose. This is one of the most underused tactics: a center 90 minutes away can have a much shorter wait than the one in your home city. Here is where waits stand right now:
Live from our daily check on November 11, 2026: 68 of 115 Global Entry enrollment centers had an interview within a week, 23 were booked two weeks or more out, and 16 showed no dates at all. The longest waits: Eagle Pass Enrollment Center (2 months), Springfield-Branson Airport Enrollment Center (2 months), Del Rio Enrollment Center (2 months). See every center’s wait today.
If you're flexible on location, switch centers in the reschedule step before you pick a date. The available-date list updates per center.
Why people reschedule (and the smarter version of it)
Many people reschedule not because of a conflict but because their date is further out than they'd like. The TTP scheduler doesn't help with this. You can't set an alert. You can't filter by "earlier than my current date." You either keep checking, or you accept what you have.
The version that works: keep your existing appointment as a backstop, and run a monitor on every center you're willing to drive to. When a closer slot opens, you reschedule into it, and your old date is released at the same moment. Net result: you never lose your fallback.
Finding a new slot if your current date is too far out
If you're rescheduling because your interview is further out than you want:
- Don't release your current slot first. It's your backstop. Hold it until you've confirmed something better.
- Check at different times of day. Openings appear whenever someone cancels or reschedules, not on a published schedule.
- Add multiple centers. Use Reschedule to flip between centers. The same date might be unavailable at one and wide open at another 60 miles away.
- Reschedule the moment you see a better slot. Don't pause to think about it. At busy centers, someone else can book it while you hesitate. Here's why.
Skip the manual reschedule cycle
TTPRadar does the watching for you. Free browser alerts watch one center and play a sound when a slot before the date you set appears. Text alerts cover up to 3 centers for 30 days. You still book the slot yourself in TTP.
Find an interview soonerWhat if you missed your interview entirely?
Different problem, different fix. If you didn't show up and didn't reschedule, your conditional approval status may be at risk. CBP's exact handling varies by case: some applicants are required to re-explain in writing, others are required to reapply. For more on the post-interview side, see does Global Entry ever get denied after the interview.
Frequently asked questions
Is there a fee to reschedule?
No. Rescheduling through TTP is free, as many times as needed.
How early can I reschedule?
Up to the day of the appointment, though giving yourself 24+ hours of buffer is safer.
Can I cancel and rebook later?
Technically yes, but rescheduling is almost always better, because canceling drops your existing slot before you have a replacement.
Will I lose my conditional approval if I reschedule?
No. Rescheduling does not change your conditional approval. The 365-day window to complete your interview still applies.
Can I switch enrollment centers when I reschedule?
Yes. You can choose any U.S. enrollment center with availability, not only your original one.